Customer Feedback

Frequecy Asked Questions

Q What do you do?

A . Our motto: "NO JOB TOO LARGE OR TWO SMALL". "YOU THROW OUT, WE RECYCLE BACK TO LIFE" We specialise in clearing residential houses, garages, sheds, lofts fully or partially. This may include at your request to clear: all possessions, such as carpets, curtains, furniture, fixings, white goods, utensils, ornaments, or may be just a garden shed, garage or loft area. We are flexible to accommodate whatever your budget may be. We try to recycle as much as possible - hence being able to offer a more competitive price to clear. We offer a written spot on estimate at the time of viewing with a mutual date to commence clearance. We also donate a percentage to two charities: Cancer Research and Phyllis Tuckwell. If necessary, we can also offer a deep clean of your property enabling removable of one task from your list.

Q What do you do with the cleared items?

A .We try to recycle as much as possible. i.e. We sell second hand goods within Sussex. Keeping the work local, we have customers looking for such things to buy for allotments, properties abroad, rented accommodation and retired folks who end up having to buy goods that they have borrowed to a relative etc.

Q Are you discreet and considerate?

A . We recognise that many house clearances are the result of distressing personal circumstances. Our staff are professionally trained to understand these circumstances and to deal with house clearances in a careful and considerate manner. We place special consideration and respect to the house owner's possessions to ensure that they are removed and recycled respectfully.

Q Are you insured?

A .Yes, we have full public liability insurance in accordance with UK law.

Q Are you a large national organisation with a big head office?

A . No we are a small family run organisation, established since 2009 that is fully accountable for their actions and easy to communicate with. The people who you meet are the owners of the business, so nothing is lost in translation, they will also be involved with the removal and recycling process.

Q Do you charge for your services?

A . Generally yes, but this depends on the quantity, type and quality of the material removed from the property.

Q What areas do you cover?

A . We cover a 10 mile radius of Heathfield, which includes: Black Boys, Bodle Street Green, Burwash, Burwash Common, Burwash Weald, Brightling, Broad Oak, Burlow, Buxted, Cade Street, Chalivington, Chapel Cross, Chiddingly, Cowbeach, Cross-in-Hand, Dallington, East Hoathly, West Hoathly, Eastbourne, thingham, Five Ashes, Golden Cross, Hadlow Down, Hailsham, Heathfield, Old Heathfield, Hellingly, Herstmonceux, High Hurstwood, Holmeā€™s Hill, Horam, Horsebridge, Lower Dicker, upper Dicker, The Dicker, Laughton, Magham Down, Marle Green, Mayfield, Mayfield Flat, Maynards Green, Muddles Green, Normans Bay, Pevensey, Polegate, Punnets Town, Robertsbridge, Rushlake Green, Sandy Cross, Shortgate, Stonegate, Stunts Green, Three Cups Corner,Turners Green, Uckfield, Warbleton, Wartling, Westham, Whitesmiths, Woods Corner, Vines Cross.

Q . I do not live in England but need my deceased relative's house cleared, how can I do this?

A .We would expect that you would have representation in England of some sort so we would urge you to have a representative available to let our assessor in to estimate for the clearance. We would then either give the estimate to your representative or we could email you this given that you are not in England you would need to submit payment to us in advance at which point we would complete the clearance.

Q Where do I go from here?

A . Give us a call on..07734 get a free estimate from a local friendly family run organisation, determined to provide you with an excellent trouble free service at a reasonable price.